Overview
VehicleRecordCheck.com ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy applies to all users of our website and services.
This Privacy Policy describes how Vehicle Record Check collects, uses, processes, and shares information about you when you use our website at vehiclerecordcheck.com, purchase our vehicle history reports, or otherwise interact with our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide Directly
- Account information: Name, email address, and password when you create an account.
- Payment information: Credit/debit card details or PayPal account (processed securely via Stripe — we never store full card numbers).
- Search queries: VIN numbers, license plate numbers, and HIN numbers you enter to run reports.
- Communications: Any messages you send us via email, live chat, or contact forms.
Information Collected Automatically
- Log data: IP address, browser type, pages visited, time spent, referring URLs.
- Device data: Hardware model, operating system, unique device identifiers.
- Cookies and tracking technologies (see Cookies section below).
How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve our vehicle history report services.
- Process transactions and send related information, including purchase confirmations and invoices.
- Send promotional communications (only with your consent — you can opt out at any time).
- Respond to your comments, questions, and customer support requests.
- Monitor and analyze usage trends to improve user experience.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Comply with legal obligations and enforce our Terms of Service.
VIN numbers and plate numbers you search are used solely to retrieve and generate your requested vehicle history report. We do not sell your search history to third parties.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in these circumstances:
- Service providers: Trusted partners who assist in operating our website and services (e.g., Stripe for payments, Mailchimp for email). These parties are bound by confidentiality agreements.
- Legal compliance: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred to the new entity.
- With your consent: In any other case where you have explicitly consented.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our site:
- Essential cookies: Required for core site functionality (login sessions, shopping cart).
- Analytics cookies: Google Analytics to understand how users interact with our site.
- Marketing cookies: Used for targeted advertising on partner platforms (only with your consent).
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Data Security
All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL technology. Payment processing is handled by Stripe, a PCI DSS Level 1 certified provider.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing emails at any time via the link in any email.
To exercise any of these rights, contact us at privacy@vehiclerecordcheck.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately and we will delete it.
Policy Changes
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@vehiclerecordcheck.com
- Mail: Vehicle Record Check, Privacy Team, 1075 Main Street, Warrington, PA 18976